Welcome to Strada Transportation
1. Introduction
Welcome to Strada Transportation ("Company," "we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and disclose your information when you use our ride-sharing, taxi, and delivery services ("Services") through the Strada Transportation app ("App").
2. Information We Collect
We collect various types of information in connection with providing our Services, including:
a. Information You Provide to Us:
Name, phone number, email address, and profile picture.
Payment details (processed securely via third-party payment providers).
Government-issued ID for verification (if applicable).
Delivery addresses and other contact details.
b. Information We Collect Automatically:
Geolocation data for real-time tracking of rides and deliveries.
Device information (model, operating system, IP address, and mobile network).
Usage data, such as app activity, interactions, and transaction history.
c. Information from Third Parties:
Background check information (for drivers and delivery personnel).
Payment and financial data from payment processors.
Social media profiles (if signing in via third-party authentication methods).
3. How We Use Your Information
We use your information to:
Provide, manage, and improve our Services.
Match passengers with drivers and facilitate deliveries.
Ensure safety and security, including fraud prevention.
Process payments and verify transactions.
Communicate with you about your rides, deliveries, or account.
Send promotional offers, updates, and service-related notifications.
Comply with legal requirements and enforce our Terms of Service.
4. Sharing of Information
We do not sell your personal data. However, we may share your information in the following circumstances:
With Drivers and Delivery Personnel: Passengers’ and recipients’ names, locations, and contact details are shared with drivers and delivery personnel to fulfill requests.
With Service Providers: We may share data with vendors that provide payment processing, analytics, security, and customer support services.
For Legal and Safety Reasons: If required by law or to protect our rights, property, or safety of our users and the public.
With Business Partners: If you opt in to promotions, we may share relevant data with partners offering related services.
During Business Transfers: If Strada Transportation is involved in a merger, acquisition, or asset sale, your information may be transferred.
5. Data Retention
We retain your data for as long as necessary to provide our Services, comply with legal obligations, and resolve disputes. Once no longer needed, we securely delete or anonymize your data.
6. Your Rights and Choices
Depending on your location, you may have the right to:
Access, correct, or delete your personal information.
Object to or restrict data processing.
Withdraw consent (where applicable).
Opt-out of marketing communications.
To exercise these rights, contact us at support@strada.express
7. Security Measures
We implement industry-standard security practices to protect your data. However, no method of transmission over the internet is 100% secure, so we encourage you to take appropriate precautions.
8. Children’s Privacy
Our Services are not intended for individuals under 18. We do not knowingly collect data from minors. If we become aware of such data, we will delete it promptly.
9. Third-Party Links and Services
Our App may contain links to third-party websites or services. We are not responsible for their privacy practices, so we encourage you to review their policies.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically. If significant changes are made, we will notify you via email or an in-app alert. Continued use of our Services after changes constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us.
Strada Transportation
