Welcome to Strada Transportation
1. Introduction
Welcome to Strada Transportation ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our ride-sharing, taxi, and delivery services ("Services") through the Strada Transportation app ("App"). By using our Services, you agree to these Terms.
2. User Accounts
You must create an account to access our Services.
You are responsible for maintaining the confidentiality of your account credentials.
You must provide accurate and up-to-date information.
We reserve the right to suspend or terminate accounts that violate these Terms.
3. Eligibility
You must be at least 18 years old to use our Services.
Drivers and delivery personnel must meet legal driving and licensing requirements.
We may verify identities and conduct background checks for safety.
4. Use of Services
You agree to use our Services lawfully and responsibly.
You will not misuse the App, tamper with systems, or engage in fraudulent activities.
We may suspend or terminate your access if misuse is detected.
5. Payments and Fees
Payment for rides and deliveries is processed through third-party payment providers.
Fees and charges are disclosed before booking a ride or delivery.
All payments are final and non-refundable unless otherwise determined by us.
6. Cancellations and Refunds
Cancellation policies vary depending on the type of service booked.
Users may be charged a cancellation fee for late cancellations.
Refund requests are reviewed on a case-by-case basis.
7. Safety and Conduct
Users must comply with local laws and regulations while using the Services.
Drivers and passengers must behave respectfully and avoid harassment or unsafe behavior.
Reports of misconduct will be investigated, and action will be taken as necessary.
8. Liability Disclaimer
We do not guarantee the availability, reliability, or timeliness of our Services.
We are not liable for personal injuries, property damage, or losses occurring during the use of our Services.
Users assume all risks associated with using the Services.
9. Third-Party Services
Our App may contain links to third-party websites or services.
We are not responsible for third-party content, terms, or privacy policies.
10. Account Termination
We reserve the right to terminate or suspend accounts for violations of these Terms.
Users may request to delete their accounts by contacting customer support.
11. Changes to Terms
We may update these Terms periodically.
Continued use of our Services after changes constitutes acceptance of the new Terms.
12. Governing Law
These Terms are governed by the laws of [Insert Jurisdiction].
Disputes must be resolved through arbitration or courts in the designated jurisdiction.
13. Contact Information
If you have any questions about these Terms, contact us
